How to Fix Fortnite Athena Crash Reporter Error

Fortnite remains an overwhelmingly popular battle royale game in its sixth year, with Epic Games continually bringing exciting additions every season. The cross-platform title plays across PCs, game consoles, and mobile devices, and it has recently been ported to Unreal Engine 5.1, which brings major graphical updates.

What hasn’t improved that much since the game’s inception is its crashing issues on PC, especially on Windows, which accounts for a considerable portion of the total player base. Here’s what happens.

The game unexpectedly crashes, throwing you out of an intense build showdown (or, for some, the very first loading screen), with the “FortniteGame-Athena Crash Reporter” dialog window showing the following error:

“Fortnite has crashed. We’re very sorry this happened and we are working towards preventing it in the future. You can get help online at Fortnite Technical Support.”

Well, that’s no fun. If you’re looking for a permanent one-and-all fix to the Fortnite Athena Crash Reporter problem, luckily, you’ve come to the right place. Perform the following troubleshooting steps in this guide to prevent Fortnite from crashing and other technical errors.

How to Solve Fortnite Athena Crash Reporter Error?

Fix Fortnite Athena Crash Reporter Error

First Things First: Can Your PC Run Fortnite?

Fortnite is designed to run optimally across a diverse range of PC hardware. But for a smooth and uninterrupted gameplay experience, your Windows computer should at least exceed the bare minimum system requirements, which are as follows:

  • Processor: Intel Core i5-7300U 3.5 GHz, AMD Ryzen 3 3300U, or similar
  • Memory: 16 GB RAM or higher
  • Video Card: NVIDIA GeForce GTX 960, AMD Radeon R9 280, or equivalent DirectX 11-compatible GPU
  • Storage: 30 GB SSD
  • Operating System: Windows 10/11 (64-bit)

You can verify whether your Windows PC meets/exceeds the above requirements by going to the ‘Performance’ tab in Task Manager (Ctrl + Shift + Esc) or the ‘System Summary’ page on the System Information app.

Should your system fall below the recommended hardware specifications, you’re more likely to run into issues playing Fortnite, especially the frequent crashes. However, if you’re facing the Fortnite Athena Crash Reporter error on a more-than-capable system, try the following troubleshooting fixes.

Fortnite is an evolving game, and with the recent move to Unreal Engine 5, it has become more demanding on aging hardware. So, even if Fortnite ran smoothly on your PC a few years ago, it may be time to upgrade to secure your place on the Battle Bus.

Verify the Integrity of Game Files

The most common solution to the Fortnite Athena Crash Reporter error (among other technical issues) is verifying the game files. You can have the Epic Games Launcher check whether the game’s files are corrupted or missing and are installed correctly on your PC. If one or more files fail to verify, they’ll be repaired or downloaded again.

Note your saved progress won’t reset in this process. Here’s how you check the integrity of your Fortnite game files via the launcher:

  • First, restart your computer and open the Epic Games Launcher from your desktop.
  • Head to the Library tab from the left-hand sidebar and find Fortnite in your game list.
  • Click the three-dot () icon along the game title, then select Manage in the context menu.

  • Now click Verify and wait for the validation process to complete. It may take several minutes, depending on your hardware.

 

    • Avoid running the verification process concurrently with resource-demanding tasks like hard drive defragment or anti-virus checks.

Once all game files are validated successfully, launch Fortnite and see if it crashes again.

Run Epic Games Launcher as Admin

Another tried-and-tested fix to resolve the crashing issues is running the Epic Games Launcher as an administrator, as it bypasses User Access Control, allowing actions that Windows might otherwise restrict.

  • Locate the Epic Games Launcher shortcut on your desktop or from the Search window.
  • Right-click the shortcut and select Run as administrator. Make sure to click Yes in the UAC prompt.

run as administrator

Now launch Fortnite from your EGS library and check whether the crashing issue persists.

Close Background Apps

Too many apps running in the background while you’re in-game reduces performance. On aging hardware where system resources are already very limited to begin with, this can also inadvertently cause Fortnite to crash.

Background applications may include Discord, Spotify, web browser tabs, and even software that lets you control the lighting and other things on your gaming peripherals, such as Razer Synapse, Logitech G HUB, Corsair iCUE, etc. Close them completely before launching Fortnite, then verify if that fixes the problem.

Certain apps that run automatically on start-up may also be to blame. On Windows 11, you can prevent them from doing so by opening Task Manager (right-click on the taskbar or press Ctrl + Shift + Esc on your keyboard), navigating to the Startup apps tab, selecting the app(s), and clicking Disable ⊘ at the top.

To perform a clean Windows boot with most background apps and services disabled, check out this troubleshooting documentation from Microsoft.

Update Graphics Drivers

Whether you’re Team Green, Red, or Blue, ensure you’re running the up-to-date driver version for your video card. Fortnite receives frequent updates, requiring players to install the latest drivers for their hardware for optimal experience.

NVIDIA’s GeForce Experience, AMD’s Adrenalin Software, and Intel’s Arc Control – all three apps allow checking for graphics driver updates and seamless installation. You can also manually find and download the latest video driver from your GPU manufacturer’s official support website:

All that said, if updating your graphics drivers is what’s supposedly causing the Fortnite Athena Crash Reporter issue in the first place, downgrading or rolling back to the previous driver version from Device Manager (Right-click Start > Device Manager) may help. Once again, you can download the stable GPU driver version from the manufacturer’s site.

Note: It’s also highly recommended that you’re running the latest build of Windows 10 or 11. Go to Start > Settings > Windows Update and click the “Check for updates” button.

Repair Visual C++ Redistributables

Like most other Windows apps and games, Fortnite requires players to have the Visual C++ runtime libraries installed on their system. In case of a missing or corrupted installation, you’ll see the Crash Reporter window opening instead of the game upon launch.

  • Head to this site and download all the Visual C++ Redistributables, both x64 and x86
  • Run the executables from your Downloads folder and select Repair in the setup wizard.
    • If you can’t choose the Repair option, continue with the on-screen prompts for the installation.
  • With the repair/installation successful, restart your PC.

You may now relaunch Fortnite and jump back to Tilted Towers, assuming it doesn’t send you back to the Crash Reporter window again.

Tip: If you can’t download the Visual C++ Redistributables for some reason, head to Settings > Apps > Installed apps, find the Microsoft Visual C++ Redistributable package(s), click the three-dot () icon next to it, and select Modify. Now you should be able to Repair the installation via the on-screen wizard.

Lower In-Game Video Settings

Odds are you’re either running out of the system or video memory or processing power in graphically demanding scenarios, resulting in the game throwing you back to the Crash Reporter window. Lowering the in-game graphics settings may minimize the crashing issue to some extent. Here are some things to do:

  • Open Fortnite, wait for the game to load, and click the gear and burger (⚙≡) icon at the bottom-left corner of the main menu.
  • Go to the Settings menu and choose the Video (monitor icon) tab at the top.
  • Set every ‘Graphics Quality’ option to Low or Off. Ensure Rendering Mode is set to DirectX 11. You may also try setting a Frame Rate Limit.
  • Select Apply at the bottom to confirm the changes.

If you can’t even get to the main menu, switching to DirectX 11 for rendering should hopefully fix it. Simply use these steps:

  • Open the Epic Games Launcher, click your Profile in the top-right corner, and select Settings.

  • Scroll down and expand the Fortnite submenu, then tick the box next to “Additional Command Line Arguments.”
  • Enter “d3d11” (without the quotes) in the following field that appears.
  • Return to your Epic Games Library and launch Fortnite.
Note: If you wish to switch back to DirectX 12 later, delete the command or uncheck the box.

Run Fortnite in Compatibility Mode

Launching Fortnite in compatibility mode has proven an effective fix for players experiencing frequent game crashes. While it isn’t guaranteed to work for everyone, feel free to perform the following:

  • Open File Explorer and navigate to your Fortnite game binaries folder (C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\ by default).
  • Find and right-click FortniteClient-Win64-Shipping.exe, then select Properties in the context menu.
  • Go to the Compatibility tab and tick the box for “Run this program in compatibility mode for.” Ensure it’s set to Windows 8.
  • After that, tick the box for “Disable fullscreen optimizations,” click Apply at the bottom, then OK to close the window.

Now relaunch Fortnite and get into a match to check if the game still crashes and sends you back to the Athena Crash Reporter dialog window.

Delete App Cache

Excessive accumulation of app cache and dump files can also contribute to your game crashing and freezing and cause a myriad of technical troubles. We recommend clearing them manually every now and then as detailed below:

  • Navigate to the C:\Your Username\AppData\Local\FortniteGame\Saved\Config\ directory from File Explorer, open the CrashReportClient folder, highlight all the folders existing within, and Delete.

    • If you can’t find the AppData folder, open Start, type “File Explorer Options,” and select the matching result.
    • Go to View, then tick the option for “Show hidden files, folders, and drives.”
    • Click Apply and then OK to close the window.
  • Similarly, navigate to the AppData\Local\EpicGamesLauncher\Saved\ directory, open the Crashes folder, and Delete everything within it.
  • The same applies to the Cache folder within the webcache folder(s) in the EpicGamesLauncher\Saved\
  • Browse to the AppData\Local\Epic Games\Epic Online Services\UI Helper\ directory and delete the Cache
  • Finally, right-click your Recycle Bin folder on the desktop and select Empty Recycle Bin to wipe the files you’ve deleted permanently.

Once you’ve done the following, restart your PC, after which you can launch Fortnite to see whether deleting the app cache has resolved the crashing problem.

Reinstall Fortnite

Provided none of the above troubleshooting solutions work, the only viable fix to these constant crashes is to reinstall the game. Your in-game settings might be reset, but your season progression will remain tied to your account. Here’s what you need to do:

  • Open the Epic Games Launcher and find Fortnite in the Library
  • Select the three-dot () icon next to the game title, then Uninstall. Confirm your selection in the following dialog box.
  • Once the uninstallation finishes, select Fortnite in your games list, change the installation directory if necessary, and click Install.

Depending on your internet download and storage transfer speeds, Fortnite may take a while to reinstall on your PC. However, it should most definitely solve the crashing errors you’ve been experiencing so far.

Fixes for Advanced Users

If you know your way around PC stuff, here are a few more things you can try to stop Fortnite from sending you to the Crash Reporter window:

  • Revert any sort of CPU, RAM, or GPU overclocking you’ve applied to your system. Odds are it’s the instability that’s causing Fortnite to crash intermittently.
  • Use apps like HWMonitor or Open Hardware Monitor to see if your processor or video card is thermal throttling, which leads to framerate drops, stutters, and crashes. If the temperature readings are too high, your PC is due for some deep cleaning. We also suggest repasting your CPU or graphics card for improved thermals.
  • Disable XMP or DOCP for your system memory or downclock its frequency via your motherboard’s BIOS menu. See if that resolves the crashing.
  • If you own a newer GeForce RTX, AMD Radeon, or Intel Arc GPU, be sure to enable the Resizable Bar function from the BIOS menu.
  • Go to Start > Settings > Display > Graphics, select Change default graphics settings, and toggle off Hardware-accelerated GPU scheduling. If already turned off by default, turn it on and restart your computer.
  • Perform a clean Windows installation, assuming Fortnite continues crashing even after you’ve followed all the highlighted steps.

Video Guide: Athena Crash Reporter Fortnite Fix

Nothing Works. What Now?

While we’ve done our best to walk you through all the tried-and-tested fixes to the Fortnite Athena Crash Reporter issue in this in-depth troubleshooting guide, sadly, a few of you might still be left exactly where you started, with no effective solution in hand.

If Fortnite is still giving you a hard time, visit epicgames.com/help/en-US/contact-us and submit a support ticket to escalate your problem directly to Epic Games. While you’re at it, ensure you give a rundown of all the steps you’ve already tried to speed up the process.

We also suggest including a screenshot of the Crash Reporter window and attaching your Fortnite game log files. This official post from Epic Games outlines where to find them.

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